Ops Designed Privacy Policy

Last updated: 13 April, 2022

Your data and privacy are important to us and we’ll ensure your information is secured and protected while visiting our website.

This privacy policy (“policy”) will help you understand how Ops Designed (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use www.opsdesigned.com (“website”, “service”). We reserve the right to change this policy at any given time, of which you will be promptly updated.

If you want to make sure that you are up to date with the latest changes, we advise you to visit this page.

What User Data We Collect

When you visit the website, we may collect the following data:

  • Your IP address.
  • Your contact information and email address.
  • Other information such as interests and preferences.
  • Data profile regarding your online behavior on our website.

Why We Collect Your Data

We are collecting your data for several reasons:

  • To better understand your needs.
  • To improve our services and products.
  • To send you promotional emails containing the information we think you will find interesting.
  • To contact you to fill out surveys and participate in other types of market research.
  • To customize our website according to your online behavior and personal preferences.

Safeguarding and Securing the Data

Ops Designed is committed to securing your data and keeping it confidential. Ops Designed has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit). The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems. Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser or by opting-out using the Cookie Preferences Manager.

Ops Designed also uses services from:

  • Calendly to enable booking through the Ops Designed website. You have the chance to opt-in to Calendly’s cookies separately.
  • Loom and Youtube for the purpose of tutorials and how-to videos.
  • Pipedrive to enhance the customer experience and answer questions.

Cookies

For the purposes of individual cookies, please see below:

Name
Link to Provider
Purpose
__cf_bm
This is a necessary cookie, set by Cloudflare, that is used to identify and mitigate automated traffic to protect the site from bad bots.
__cfruid
This is a necessary cookie, set by Cloudflare, and is required to manage incoming traffic and to have better visibility on the origin of a particular request.
optimizelyEndUserId
Stores a unique user ID, used for statistics.
mutiny.user.token
Tracks a user’s journey and makes improvements to optimise the journey for future users.
OptanonConsent
OptanonAlertBoxClosed
This determines whether the visitor has accepted the Calendly cookie consent box and ensures the Calendly cookie consent box won’t be presented again.
loom_referral_video
Used to detect referrals in relation to website's embedded video-player.
loom_anon_comment
Allows user to leave comments on the website's video-content anonymously.
ajs_anonymous_id
This cookie is used to identify the number of visitors to a website by assigning each visitor an anonymous ID.
VISITOR_INFO1_LIVE
YEC
These cookies are used to detect and resolve problems with the service.

Links to Other Websites

Our website contains links that lead to other websites. If you click on the links that take you to other sites, Ops Designed is not held responsible for your data and privacy protection on those sites.

Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you visit from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data.

You can achieve this by doing the following: When you are filling out forms on this website, if there is a box which you can leave unchecked to prevent the disclosure of your personal information, do so. If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

Ops Designed will not lease, sell or distribute your personal information to any third parties. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.