Sales Process Mapping for More Revenue
A sales process is the series of interactions between a company and a lead that take the prospect from New Lead to Customer to Raving Fan. Typically these steps can be clearly defined so that even the newest member of a sales team can execute them with ease. Consider the documented sales process a roadmap. It guides your sales team on what to do during each phase of the customer journey–from someone becoming aware of your products or services to end with a sale–or repeat sale.